We really hope you love your new items of clothing, but we also understand that sometimes things just don't fit! So if you do need to return an item to us here is our returns policy:
Please note we do not offer an exchange service. If you would like to exchange your item for a different size you will need to return it for a refund and place a new order.
Refunds minus postage will be issued for anything returned to us within 21 days of the item being posted to you.
Please send returns to: Love & Unique, The Grange, Church Street, Dronfield, S18 1QB Please make sure you include your order number in with the return as we cannot process a return without the original order number. (This can be found on the front of your parcel)
You do not need to email us prior to returning your item.
All items must be returned in the original condition with the original swing tag still attached.
Please do not return anything without including the original order number inside the return as we cannot process refunds without an order number.
Please note any items that are requested to be made different to the standard sizes or styles - ie shorter straps, longer body length, different colour design etc cannot be returned as these have been made to your own specifications and are classed as a personalised item.
Any items returned after 21 days, without an order number and/or without the original swing tag still attached will not be accepted.
As a small business we are unable to refund any postage costs and we do not offer a free returns service. We recommend returning items to us using recorded delivery - we cannot guarantee we will receive your item.
If you have any questions at all about our returns policy please fee free to email us email@example.com
This does not affect your statutory rights.